Mediation is a conflict resolution approach that is flexible, practical, affordable, and voluntary. It is also much more efficient than a formal litigation process which can be very expensive.
Mediation is conducted using a trained professional whose task is to remain neutral while guiding both sides to an agreement. In today’s society, mediation is seen as an important and respectable tool for restoring business relations. Because the mediation process can be used to successfully resolve disputes quickly and inexpensively, it is rapidly becoming a preferred ADR (Alternative Dispute Resolution).
Difference between Mediation and Arbitration
Arbitration is another conflict resolution alternative available for people looking to avoid costly litigation. Both arbitration and mediation attempts make use of a neutral go-between. However, in arbitration, the arbitrator acts more like a judge, issuing a decision which may be binding. Alternatively, a mediator is mainly a facilitator who encourages parties in dispute to come to a mutually acceptable agreement.